Informing your potential sellers and buyers about bringing their second set of keys along with their title and other necessary paperwork is an excellent best practice. Unfortunately, it doesn’t always happen. Once the consumer arrives at the dealership the focus is on finding the right vehicle and making the guest experience something to remember favorably. At first glance, it appears this aspect of completing the sale is a minor oversight. But it's not!
When vehicles come in from trade or purchase from a private seller, consumers don’t often think about bringing their second set of keys for the vehicle to the dealership. Consumers might not think twice about this. After all, what's a spare key in the grand scheme of things?