Historically, dealers have offered practically no transparency for consumers during the vehicle trade-in process. But the internet has changed the way people shop and make decisions. Nowadays,...
With Pre-Owned departments largely determining the net profitability of a dealership in today’s challenging automotive market, an accurate and effective appraisal process has never been more...
The idea of follow up in sales might seem like a fundamental concept, and it is. However, there is a difference between effective and ineffective follow up. And when it comes to buying cars from...
Buying cars from private party sellers isn't easy. If it were, more dealers would do it. Finding the vehicles you want and reaching out to sellers requires a lot of work. But that work won't pay off...
When a private seller is initially contacted by a dealership about their vehicle listing, they are naturally defensive, unsure if it’s solely a means to have them “trade up” or if the dealership...
The undisputed leader in the used car business - Carmax, has capabilities in vehicle acquisition that the average dealer does not. Its highly profitable wholesale business is held upright by more...
When a consumer puts their car up for sale, they have at least one or two prices in mind. One would be what they’d like to receive for the vehicle. Another would be the lowest they are willing to...
Most dealers have been suffering from the auctions for quite a while, eating at their profits. Most dealers want to find ways to decrease the pain of today’s margin compression and increase...
One of the most important, yet overlooked, metrics in a used vehicle operation and key to managing the pre-owned inventory effectively is maintaining an efficient time-to-line metric. Time-to-Line...
